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March 11, 2004

Amazingly Yahoo Sucks Even More

In an astounding show of jackassedness Yahoo deleted my Yahoo ID last year with no warning and no explanation. The Yahoo ID was the owner of 4 Yahoo groups including a humor list I had been operating since 1991 (I moved it to Yahoo in 2001) all of which are orphaned. I have sent numerous requests for an explanation, for the list of members of the groups, to have the groups transferred or at least to have them killed to Yahoo all of which are answered with a 'We care about you, here is your case ID' email and never another word. Earlier this year I even called the Yahoo office in California and spoke with a nice young lady who was unable to help me and told me to email the same address I had been trying to contact for the last few months.

I had pretty much given up on Yahoo (I will not use any of their services any more) until today when I saw a virus infected message appear in my inbox sent to (you guessed it) the largest of the groups I had set up. I am not sure how this happened since that group was only supposed to distribute emails sent from my account and Yahoo Groups had supposedly deleted the group but somehow the 800 member group seems to still be in existence and is accepting messages from some virus infected source masquerading as me. By now I know that trying to get any cooperation from Yahoo is impossible but I have to wonder if there is anything to be done. I hate to think that the members of my old list could start getting infected messages because of Yahoo's mediocrity.

Posted by Leopoldo at March 11, 2004 08:38 AM | TrackBack
Comments

Yahoo Web hosting is full of incompetent jackasses! I changed my Credit card on file and their computer f'd up and did not do the change! At least 14 times I had to re enter the info, and they could not figure out how to correct the problem, so they cancelled my account and deleted my business website just after we mailed out over 2,000 postcards that directed potential customers to our website! I spent over $100 on phone calls(and many hours of being redirected back and forth from billing to tech support. And several Hundred on a Lawyer. We are now filing a suit against them for damages in excess of $50,000.

Posted by: jay on June 26, 2004 10:29 PM

(Sarcasm Mode=On)
You're gonna *love* this. As a part of their 'anti-spam' tactics, Yahoo now allows its members
to create disposable accounts.

Well, I guess I should have known better, since I had read Gulliver's Travels as a kid and know what
the word Yahoo actually means.

Posted by: Vash on August 18, 2004 02:52 PM

Same damn thing just happened to me. I was online early this morning. Had to leave for a bit, and when I came back my damn profile was gone and one of my groups! WTF?!?!?

I know I am going to get no where with yahoo, but I am going to harrass the shit out of them.

Luckily, with all my contacts, I am able to get ahold of the important people from my group, but still, I lost all my valuable info that was in my profile. Emials, membership info, pictures.

Fing bullsh!t

Posted by: DaBull on April 20, 2005 11:56 AM

Yahoo Groups and Geocities are an easy targets for getting your account suspended.

They just did it to me last week for the third time. They deleted ONE of my THREE groups and suspended my account.

I had another account last month that got suspended just for being a member of some group that was deleted by Yahoo.

A couple years ago when I had a small site on Geocities and they did the same thing to me, but at least at that time they sent an form letter email stating it had to do with Geocities.

Yahoo seriously needs to tell people what they did "wrong" so they at least know not to do it again.

Posted by: Cubey on April 25, 2005 06:06 AM

Yahoo is a big sucker. The process of sending emails to a lists is too way too lengthy. Earlier, when the name of the list is entered and hit send, it wud send mail to everyone in the list. Now we hv to goto the address book, select the contact, then press send mail button, then compose msg, then SEND. Whew!!!

I dont even understand another thing. I wanted to retain a contact in my msgr list but want to remove the item from my address book in my mail. When I delete a contact frm address book, this stupid is also deleting it frm my msgr.. was that necessary???

Yahoo is BIG LOZAA.. tryin to get customers by offering 1 GB space.. BULL$HIT!

Posted by: Praxy on April 28, 2005 05:26 PM
Posted by: something on May 11, 2005 03:09 AM

Yahoo SM. I tried to sign up for it for 3 days in a row. Called Yahoo SM support - they told me they are having an issue. Another guy told me to enter searchmarketing.yahoo.com into my PC trusted zone. I did. Nothing worked. Still could not get past 1st or 2nd sign up page. The first day sign-up buttons were deactivated, could not past to 2nd page of YSM sign up online. Gave up. Next day tried again, same thing, called Yahoo, they had no idea what to do. OK. On the third day I started adding all variants of yahoo URLs into trusted zone and finally I added overture.com into trusted one and..... it worked. Not for long. As soon as I signed up, somehow signed up and got my credit card charged IMMEDIATELY! by overture (how about Yahoo SM?) I realised I can not login to https://secure.overture.com/s/dtc/center/?market=us&lang=en_US - tried all kinds of "tricks" such a clearing cache, removing cookies, rebooting PC etc. Nothing worked. Then read one post I used Firefox. I could log in with firefox. OK, it works lame but works. Now I entered a couple dozen keywords etc. then I see that Yahoo SM or Overture removed "s" es from my keywords - for example I entered "socks for sale" so they cut s'es and wrote "sock for sale"! Isn't that ridiculous? Then I started looking for HOW to EDIT those keywords. Not found! Then I emailed Yahoo SM, got a response which seems ridiculous to me:
"To ensure the security of our advertisers' account information, we now require all advertiser inquires to be submitted through our Support Request Form, a link to which is found at the bottom of nearly all pages within your account. In addition to ensuring the security of your account information, using the Support Request Form allows us to more efficiently respond to specific types of inquiries, providing you with even better service.

If you are not currently an advertiser and would like information on advertising with Yahoo! Search Marketing, please visit our web site at http://searchmarketing.yahoo.com/. For all inquires not related to advertising with Yahoo! Search Marketing, please send us an e-mail at feedback@overture.com."

"....which is found at the bottom of nearly all pages within your account..." - ha! where is that? And how can I see it if I can't login?!

I could not find that support request form! Why not post a link to it in their email message!?

OK. Then I gave up trying to EDIT the keywords and started looking for HOW to DELETE those keywords that been cut by Yahoo! Nada. None. Can't delete!

Then I started looking on how to CLOSE my ACCOUNT. Nada. Then how to get the money back - nada.

Am I missing something? I like Google Ads and Adwords, but this Yahoo SM seems to be some kind of misunderstanding.

Posted by: Nada Mucho on June 22, 2005 09:40 PM

i have also had trouble with yahoo.
i still have some groups there . but i had a
user name of rodeogirl19592000 when i tryed to
use it a page came up that said that user name
has not been taken yet. i have had the user name
for over a year. i had 20 groups in that name.
when i tryed to use the yahoo help page my problum
was not listed there. i e mailed them and got
a promt reply. telling me they needed more info
on the problum. i e mailed them back sevral times
and finley gave up. i told them in a e mail that
they would deleat my groups because of inactivey
because i count get to them to post on them and
there for it would be usless to keep sending e
mails to them. after that they dint send any
more e mails. i have lost 20 groups and all the
hard work put into tem as well as te members i
had in those groups. that dont understand why
the owner dosent reply to there posts. i was going back and forth trying to change te owwner
to my self in a diffrent user name but some of them maybe 2 or 3 i can get into but have no owner privleages so i cant change the fronts or get to any of the opshions. its a real mess
LaurA

Posted by: laura murwin on June 24, 2005 03:47 AM

I hate yahoo! I try to enjoy there games especially this game called Yahoo! Towers and the stupid ame keeps having to log back into the server and I keep losing rate when i suddenly get d/c it pisses me off furthur more yahoo's search engine sucks and there customer service is asinine, idiotic and plain a pain in the ass. I'm glad yahoo is such a target for hackers and script kiddies i don't like yahoo! setup I don't like the unstable servers and the damn geocities sites

Posted by: ryan on June 26, 2005 02:18 PM

I've recently had my yahoo account deleted/deactivated for reasons I've yet to determine. I wrote about it here:

http://www.xanga.com/home.aspx?user=socraticimperium

And here:

http://planx.proboards30.com/index.cgi?board=dis&action=display&thread=1122041143

I hope I fare better in my plight to get my account back.

Posted by: AEI on August 3, 2005 12:23 PM
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